
Effective Date: 01.09.2025
Revision: No.1 Date: 01.09.2025
This User Agreement (hereinafter referred to as the "Agreement") governs the relationship between Floume MMC / Floume AI (hereinafter referred to as the "Administrator") and any individual or legal entity (hereinafter referred to as the "User") using the online platform [website domain] (hereinafter referred to as the "Platform").
By using the Platform, the User confirms that they have read and unconditionally accept the terms of the Agreement, as well as other rules, conditions, and policies posted on the Platform. If the User does not agree to the terms, they must stop using the Platform. By accepting the Agreement, the Buyer confirms that they have reached the age of majority and have the legal capacity to perform legally binding actions, including concluding transactions to order and purchase Products through the Platform. If the User uses the Platform under the age of majority and/or lacks legal capacity, the Administrator shall not be liable for any damages incurred or may be incurred by the Buyer or any persons on whose behalf they are registered.
The Platform is an online platform where independent sellers (hereinafter referred to as "Sellers") offer their products, and users (hereinafter referred to as "Buyers") can place orders for the offered flowers, bouquets, and related products (hereinafter referred to as "Products").
The Administrator is not the seller or supplier of the products, but merely provides the technological infrastructure for interaction between the parties.
This Agreement is considered a public offer in accordance with the laws of the Republic of Azerbaijan.
The Administrator reserves the right to change the terms of the Agreement without prior notice. The new version shall take effect upon its publication on the Platform.
To place an order or offer, the User shall register and create a personal account.
After registration, the User undertakes to provide true and accurate information and keep it up to date.
The User is responsible for the security of their username and password, as well as for all actions carried out using their account.
Administrator:
Seller:
The Buyer:
All prices and product descriptions are determined by the Seller independently.
Payment is made using the methods available on the Platform (online payment, cash on delivery, etc.).
Payment processing may be performed by the Platform's payment partners.
Once an order is placed, the purchase and sale agreement is considered concluded between the Seller and the Buyer, and not between the Administrator and the Buyer.
Delivery terms are determined by the Seller.
The Administrator is not responsible for:
All claims regarding product quality, returns, and delivery must be addressed directly to the Seller.
The Administrator may assist in resolving disputes between the Buyer and the Seller, but bears no legal liability for their outcome.
All Platform materials (design, text, logos, software code, etc.) are the property of the Administrator.
Users are prohibited from copying, modifying, or distributing Platform materials without the written consent of the Administrator.
The Platform is provided "as is."
The Administrator does not guarantee the uninterrupted operation of the Service and is not liable for losses arising from technical failures, actions of third parties, or unforeseen circumstances.
The Administrator is not liable for losses arising from transactions between Users (Buyers and Sellers).
Transfer of personal information sharing of personal data with third parties is permitted only to the extent necessary to fulfill the order, or in cases provided by law.
All disputes and disagreements between the User and the Administrator shall be resolved through negotiations.
If agreement is not reached, the dispute shall be referred to a court of the Republic of Azerbaijan at the Administrator's place of registration.
Platform Administrator: Floume MMC
Address: Bakı şəh, Binəqədi rayonu , Eldar Babayev 30.24 m85
Email: [email protected]